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DEDICATED TO SAFE AND HUMANE ANIMAL TRANSPORT - WORLDWIDE
Congratulations to John Stoesser of IDEAL Marine Insurance who was elected Secretary/Treasurer at the recent Livestock Exporters Association's Annual Meeting in Washington, D.C.!
In this week comes the news that ATA member People and Pets Airlines has expanded its services to Austin, TX. Learn more here about their new services.
At this year's annual conference, there was one new face that caught the eye of our veteran attendees. Lincoln Dow, Owner and President of People and Pets Dog Airlines joined us at our conference. As a new face in the animal transport industry, Lincoln was also our youngest attendee - as he is 14 years old. Keep reading to meet one of the new faces in the industry.
Lincoln - Tell us about yourself. How did you get interested in animal transportation?I'm a 14 year old from Houston, TX, USA and last year I started People and Pets Dog Airlines, a dog and cat transportation company. I decided I wanted to start People and Pets in 2009 when my family shipped our dog, Franklin, from Utah to Houston. Franklin flew in cargo on a major commercial carrier, but the process was far from simple. We were all set to transport Franklin when the airline decided to change the aircraft type. The airline's new schedule suddenly switched every plane on the route to a smaller model for three months - one in which a 700 series crate couldn't fit through the cargo door. What seemed like a minor flight planning decision had stranded Franklin far away from home. At that point I decided I wanted to try and improve the experience, so I set my mind on opening an airline just for pets. I'd always been interested in aviation and had a few connections in the industry. The goal was to create the most convenient experience possible, with flights to any airport, great customer services, and a focus on safety. After several years of market research, in June 2014 we became an LLC and acquired an aircraft.
What need do you see your organization filling in the industry?One of the main differentiating factors between flying pets in cargo and on People and Pets is that we fly a much smaller plane than commercial airlines. Because of that, we can serve any of the 10,000+ airports in the USA. Of course there are also pet owners that don't like the concept of their pets in cargo. There are often excellent facilities and personnel on the ground, but in the air, it's not possible to monitor pets. The smaller cabin of our plane means that pets are always withing sight of crew members.
How did you hear about the Animal Transportation Association and why did you decide to attend the Annual Conference?I first heard about ATA when I was researching the animal transport industry. I wanted to learn more about the industry - potential partners, competitors, and what areas to concentrate on for improvement. After talking to several pet shippers across the country and world, I started to notice the ATA logo on several websites. Upon further research, I learned more about the association and decided to attend the 2015 Conference. I had learned about pet transport, but the chance to meet experts with many years of experience seemed like a great opportunity. I was not disappointed! The combination of informative lectures and industry experts made for a great conference.
How do you think membership in ATA will benefit and grow your business?I think being a member of ATA will be incredibly beneficial for a few reasons. One of those is that we are a small business and have limited capacity and resources. Having trusted connections for our customers is very important. It's also great to be able to learn from others. There are lots of opportunities to make mistakes, especially when dealing with animals, and by learning from the experience of others and collaborating together, the industry is a safer and more successful one.
Warrenton, VA - Calgary continued to show attendees the best it had to offer at ATA's 41st Annual Conference on Tuesday, 5 May. Tuesday's sessions got underway again at 9:00AM, but this time started with our species breakout sessions. Livestock/Equine track attendees got to hear different perspectives on the importance of driver training, how far ground horse transport has come (and where it needs to go next), what CFIA government officials look for during inspections, and how the LIS and RCMP work together to keep track of livestock in transit. Zoo/Companion attendees listened to sessions on how the EU comes up with its live animal regulations, how to handle the day-to-day logistics of zoo transport during a natural disaster, and how an airline manages endangered species transport. Lab/Research attendees learned how leading pharmaceutical companies are ensuring the welfare of research animals, and how different lab/research association groups are working together to address issues around transport of research animals.
General sessions opened after lunch with Jordan Harpur, Harpur Companies, sharing how current export markets play into animal welfare from the perspective of the largest red deer farm in North America. The day's sessions concluded with Mark Sutherland, Sutherland Racers, regaling attendees with both information and wild stories on how his outfit handles the transportation and welfare of over 50 horses during the Chuckwagon Racing season.
Later that afternoon, attendees headed out on a tour of YYC's newly expanded cargo facilities, ending with a reception at its newly constructed animal facilities. Following a ribbon-cutting ceremony with Stephan Poirier, YYC and Kenneth Serrien, Overseas Horse Services officially opening the facility,group tours were conducted giving attendees a first-hand look at the facilities. After the conclusion of the tours, attendees returned to the Delta Bow Valley and were joined by participants for the CLT/ATA Livestock Transport Conference for an evening dessert reception and keynote speech by Dr. Temple Grandin.
On Wednesday, our final day's events included our co-located full day Livestock Transport Conference with the CLT group, a closed working session for the Lab/Research group,and a Behind-the-Scenes tour of the giraffe exhibit at the Calgary Zoo.
Overall it was a great conference and we would like to thank all of our attendees, speakers, and sponsors for their time and partnership in making this annual conference come together. We look forward to seeing you in Lisbon in April 2016!
Warrenton, VA - ATA's 41st Annual Conference took place last week in Calgary, and we kicked it off as you do in Calgary - with a "White Hat" Ceremony at our Sunday Evening Icebreaker & Welcome Reception. Raymond Tilburg, President-Elect and Conference Program Chair, received the ceremonial "White Hat" - Calgary's "Keys to the City" - on behalf of the ATA board, while attendees enjoyed drinks, appetizers, and some great conversation to kick off the conference!
With a 9:00AM start, Monday launched right into our educational sessions, with the first presentation presented by Kurby Court, Vice President, Spruce Meadows. Kurby walked attendees through the logistics and details of how Spruce Meadows charters its flights and transports its high performance athletes from the air to the show grounds.
Following Kurby, Dr. Sandie Black of the Calgary Zoo regaled attendees with what to do with your animals when your zoo gets hit by a historic flood, in her presentation, "Come Hell or High Water." Next Dr. Jan-Willem de Gooijer, DVM, KLM Airlines, shared his research that connected dots between animals, humans, transport, the transmission of diseases, and the increasing need for bio-security in transport. And to conclude the general sessions, Dr. Cindy Buckmaster, President, AALAS, informed attendees on the importance of taking back the public discourse from extremists and educating the public on all that is being done to ensure the welfare of animals by different constituents in the animal transport industry.
After a myriad of breakout sessions during the afternoon, attendees headed to Spruce Meadows for an Evening Reception, Awards Dinner, and Annual General Meeting (many thanks again to our dinner & reception sponsors, Cathay Pacific and Aviagen!). After visiting with the Spruce Meadows equine athletes (and new foals) during the reception, attendees headed over to Congress Hall for a lovely evening of food & celebration. The ATA Public Service Award was given to the Hawaii Cattlemen's Council Health & Well-Being Committee for their work and leadership in long-haul and short-haul ocean livestock shipping, accepted on their behalf by Dr. Ashley Stokes. Dr. Sharon Cregier was awarded the Robert D. Campbell Memorial Award for her long-lasting, outstanding, and consistent work to improve horse trailer conditions worldwide.
Lastly, Geoffrey Robinson of Sea Air International was awarded the 2015 Lifetime Achievement Award. Over 20 nominations were received across the industry on behalf of Geoffrey. His inherent personality traits of a lifelong commitment to innovation, hard work, self-determination, attention to detail, and creativity are widely recognized amongst his peers in the industry, and it was the pleasure of the ATA Board to recognize and honour this body of work by presenting the Lifetime Achievement Award to one of our long-standing - and outstanding - members.
Also during the dinner, the ATA board conducted its Annual General Meeting, where we voted on and welcomed two returning board members - Judy Franco, Pfizer and Faruk Berberovic, GRADLYN - as well as welcoming three new members: Kenneth Serrien, Overseas Horse Services, Filip Vande Cappelle, European Horse Services, and Gabriella Tamasi, IAG Cargo/British Airways. Additionally we announced our 2016 Annual Conference location: Lisbon, Portugal! More information about our new board members and 2016 conference will be coming soon.
YYC: Linking Business to Alberta
The Calgary Airport Authority manages, develops, and operates one of Canada's busiest airports, Calgary International (YYC). Over the past 15 years, the Authority has invested heavily in its cargo facilities, making the airport one of North America's leading cargo hubs. Thanks to those investments, cargo tonnage at this major transportation centre has more than doubled in the last two decades, and in 2014 over 128,000 tonnes of cargo were moved through the airport.
YYC has become an important conduit for economic activity, connecting exporters and importers in Alberta to global markets. In its Global Logistics Park, YYC boasts over 3 million square feet of warehouse space - more than any other airport in the country. It also offers unprecedented access to multi-modal facilities, along with close proximity to major transportation routes. This strategic location allows distributors to reach over 50 million people within a day's drive.
Additionally as one of only two airports with freighter service to both Europe and Asia, businesses throughout Alberta are now better equipped to compete on a global scale.
As the platinum sponsor of this year's Animal Transportation Association Annual Conference in Calgary, the Authority looks forward to showcasing its Global Logistics Park and new Animal Lounge as part of an evening reception on 5 May!
Bringing Home Your Champions
Performance and pleasure horse flight transports through the Calgary International Airport were pioneered and developed by Bob Thompson. Bob's company was bought in 2008 and Overseas Horse Services was born.
Overseas Horse Services organizes air transportation for horses, llamas, alpacas, specialty cattle, dogs, and cats across the country and world-wide. The main focus and specialty of OHS is the transportation of horses; every size, shape, color, breed, and ability. Last year alone, flights for over 600 horses were scheduled and delivered safely to their new destination. Horses are transported for several reasons such as competition, training, family moves, sales, and purchases. OHS has also organized everything from one pallet on a cargo airplane to entire plane charters, providing top customer service, documentation for import or export, and quarantine facilities.
Peace of mind that your animal will experience quality handling and safe travel is ensured by our facilities, communication, and network. Our facilities include a quarantine stable able to accommodate mares, geldings, and stallions, indoor or outdoor board, and also carry out blood collection, CEM testing, and any vet treatment. We can also accommodate short term quarantine stabling, in the event that a trailer might break down or otherwise. OHS also has 2 Jamco trailers that they use to transport horses to and from the airport. OHS communicates directly with shippers and owners every step of the way, by answering questions over the phone, answering emails day or night, and by sending pictures of your horse when in our care. OHS has built a quality network with top agents in Europe and USA, expert private and federal veterinarians, highly reputable road transport companies, and handlers and employees with over 20-50+ years' experience with horses.
Safety practices are implemented every day with all employees. All employees are trained in human and animal first aid. Established protocols are in place for unforeseen circumstances such as flight delays, clients' trucks breaking down, or alternate approved accommodations for horses if a plane is grounded in another city. Any suggestions on further improvements from clients, Canadian Food Inspection Agency, and private vets are implemented in our practices immediately. Client satisfaction, be either horse or human, is our top priority. We are very lucky to have face to face interactions at stables and the airport, and with today's technology, communicating from door to door of the animals' travels. All processes and documentation are organized well in advance so that the handling and the flight itself are the easiest steps in the process.
OHS has grown immensely since its inception in 2008 and looks forward to future flights with the opening of the Special Cargo Facility operated by the International Animal Lounge at the Calgary International Airport. This brand new facility has a loading ramp specialized for horses with many added safety features. The horse ramp is longer with an easier degree of incline, covered completely with secured rubber mats, swing gates to help direct horses for loading, and a textured concrete floor. IAL has installed 12 customized stalls and is minutes from local veterinary clinics. This facility is already a great addition and OHS looks forward to transporting your champions wherever they need to be. Horses OHS is not just a business, it is our way of life.
When it comes to the shipping of live animals, Sea Air International Forwarders believes that we adhere to a higher calling whether we are shipping a thousand cows or a dog. We do not expect our shippers and their customers to understand the myriad of details involved in transporting animals humanely and safely. Those details are our responsibility. These shipments are complex, delicate, and highly valuable. Each shipment is unique and each shipment must be painstakingly planned and accurately coordinated. Our role has been to continuously set the highest possible standard to ensure that the animals have the safest and shortest possible journey. Our role has been to make it possible for the North American market to connect with international markets.
The safety of each animal is our fundamental objective. We bring 45 years of proprietary technology to ensure that every animals shipped arrives in excellent condition. Sea Air has developed custom animal containers for all aircraft types. The containers have water and feed delivery systems with multiple access points designed to ensure the comfort of the animals. Based on the weights and ages of the animals and aircraft type we know exactly how densely we can load the containers to guarantee a comfortable journey. We know our containers are the best in the world but we continue to reevaluate and improve them every year.
We also schedule departures and arrivals to minimize loading and unloading and to make sure that animals are never waiting during the hottest times of the day.
Our biggest challenge is the lack of experience and knowledge among the ground handling crews, some veterinarians, and even the airlines. We are often more familiar with the aircraft's life support information than the carriers themselves. Education and training of support staff on the ground at airport facilities is a continuous effort on our part to make sure that flights are loaded efficiently.
We have managed many unusual shipments from the shipment of sea lions, mice and giraffes, to the rescue of a small herd of wild donkeys on the island of Montserrat trapped by an erupting volcano when we were retained by the World Society for the Protection of Animals.
Sea Air has always supported the ATA Annual Conference because it is an excellent venue to exchange ideas with the experts who share our priorities. The transportation of diverse species of animals is complicated and there is no room for error. The ATA provides the industry with access to resources that ultimately contribute to improving the safe and humane handling of animals.
Prior to its flight, the two-year old female hippo was crate trained and familiarized with her accommodations in her normal environs by ATA member, Dr. Jose Guevara Garcia. To further reduce any stress, the hippo remained with her parents and family until the day before loading.
Once the hippo passed inspection, she and her attendants were delivered to AeroUnion. AeroUnion staff took good care of the hippo and her attendants. Because the route for transport went through LAX in the U.S., the next step was to wrap the hippo crate with up to two feet of plastic, which is a USDA requirement. After the wrapping was done, the hippo was loaded onto the aircraft, where an optimal temperature of 14-degree Celsius was kept.
The flight from Mexico City to LAX was a quick three hours. During this flight, the hippo was not sprayed, as doing so could have caused distress.
Upon arrival at LAX, the hippo was met by MC Cargo, who did the customs and USFWS inspections. ATA member Jet Pets then disinfected the aircraft. After the aircraft disinfection, USDA arrived to remain during the rest of the time that the hippo was in LAX. At this time the hippo was sprayed down again to help allay her thirst and because she had begun to feel warm - and she was very happy to be watered down!
Upon arrival at Narita, it took three hours to clear customs. Once clear of customs, it was another three hours - this time driving - to Ahi Aya quarantine center. Upon arrival the hippo was sprayed down for parasites, and the attendants had to shower and put on quarantine overalls before entering the quarantine area with the hippo.
The hippo had to stay in quarantine for 15 days. Because there was no pool in the quarantine center, Dr. Guevara went and got a little pool for the hippo to bathe in so that she could be comfortable. Once the 15 days of quarantine had passed, the hippo was delivered to the zoo. She was very happy to have a full pool and finally to have arrived at her new home!
Many thanks to Anna Melino of Rare Import/Export for this inside look!
There were several sessions focused on research animal transport that attempted to provide understanding about some of the complexities, limitations, and regulations that cover lab animal transport. Transport continues to be an area that biomedical research institutions experience struggles with and are looking for industry guidance on how to navigate this difficult and costly landscape. These sessions demonstrate the importance of ATA's education on transport best practices for research animals and its continued participation in this community.
ATA would like to extend a special thanks to our 2014 booth volunteers, Tressa Flores of Vanderbilt University, Jeff Rowell of Primate Products, Faruk Berberovic and Moritz Martin of Gradlyn Kennels, and Judy Franco from Pfizer. A special thanks as well to all our members who stopped by and said hello! We hope to see you again in Calgary!
2015 Animal Transportation Association (ATA)
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